Terms and Conditions

Kandy Esala Perahera — Official Seat Booking

By creating an account and booking seats through this portal, you agree to the following terms and conditions.

Bookings & Payment
  • All seat bookings are confirmed only after successful payment through our secure payment gateway.
  • Ticket prices vary by seat row and Perahera night, as shown on the pricing guide.
  • Each booking is issued a unique QR-coded e-ticket which must be presented at entry.
Identity Verification
  • A valid NIC or Passport number is required at registration for ticket identity verification at entry.
Event Day & Entry
  • This ticket is valid only for the specified event day. Guests must be seated before 4:00 PM. The Perahera will commence after that time.
  • Complimentary refreshments will be provided by KMC. Guests may use the washroom facilities at Queens Hotel free of charge.
Cancellations & Refunds
  • Bookings are non-refundable once payment is confirmed, except where required by law.
  • The organizers reserve the right to reschedule or cancel an event night due to unforeseen circumstances, in which case affected ticket holders will be notified.
Conduct at the Venue
  • Ticket holders must comply with all venue safety instructions and Kandy Municipal Council regulations.
  • Management reserves the right to refuse entry or remove any person behaving in a disorderly manner, without refund.
Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all bookings made under your account.

Contact

For any questions about these terms, please contact us at tickets@perahera.lk.